At Jandroo, we strive to offer quick and reliable shipping services, along with a transparent cancellation policy to ensure your satisfaction with every purchase.

Shipping Policy:

• Processing Time: Orders are processed within 24 hours of confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
• Shipping Time: Delivery times vary depending on your location. Standard shipping takes approximately 3-7 business days. Expedited shipping options are available at checkout for faster delivery.
• Shipping Charges: Shipping fees are calculated at checkout based on your location and the weight of your order. Free shipping may apply for orders over a specific amount.
• Order Tracking: Once your order is shipped, you will receive a tracking number via email or SMS to monitor the progress of your delivery.

Order Cancellation:

• Cancellation Window: You may cancel your order within one hour of placing it. If your order has already been processed or dispatched, we will not be able to cancel it.
• How to Cancel: To cancel your order, please contact our customer support team as soon as possible, ideally within the one-hour window.

For questions regarding shipping or cancellations, feel free to reach out to our customer support team. We’re here to help ensure a smooth shopping experience with Jandroo.